Image courtesy of flickr user Michael Coghlan

London needs these entry-level digital roles

There are currently 40,000 technology businesses employing almost 200,000 people in London, which is 3.5% of the capital’s workforce.

To drive digital innovation and futureproof the workforce of London’s businesses, the Mayor of London launched a new £7 million Digital Talent Programme in December that will provide entry-level digital opportunities for young people.

The programme supports 1,500 young Londoners by offering work placements, providing learning opportunities, and matching academic prowess with real-world experience. One of its primary objectives is to provide work opportunities for those from disadvantaged backgrounds and ethnic groups.

To celebrate the launch, the programme has released their “Priorities for entry-level digital skills needs in Greater London” report, a result of a consultation made earlier in 2016, setting out the priority digital needs by companies in London.

I’ve read through the report so you don’t have to, picking out the key pieces of insight. It should be useful reading for anyone interested working in the digital industry as a whole, and sheds some light on the state of digital marketing in London.

Digital priorities are broad

The priority entry-level digital roles in London includes cyber security, which should be embedded across all business areas and has a real need for specialists. Games development is a profitable business area and is considered a priority beyond other software and applications roles. For digital business roles, digital marketing specialists are needed – as we know from the public relations industry, often this may involve introducing digital expertise to traditional companies.

Foundation knowledge for the digital industry

Businesses who responded to the consultation said that irrespective of the entry-level digital role, foundation knowledge in digital should include:

  • An understanding of the digital landscape that means knowing how different digital roles are interconnected with each other, along with how businesses are now using technology
  • Understanding cyber security and the best working practices
  • Entrepreneurial working approach and the ability to respond quickly to change

Shortage of cyber security specialists

Even though the report is aimed at entry-level roles, it admits roles in cyber security need to be more specialist. This means jobs tend to be more focused around operational functions, such as managers, risk analysts and penetration testers (*giggle*). If you want to enter the profession then a basic foundation in cyber security is obviously required, along with a foundation knowledge of coding, law, and ethics.

Software and game developers are needed

The biggest digital priority in London is the need for software and games developers. This covers everything from analysts, design, providing excellence for user-experience and implementing internet solutions. Most common skillsets required are those who can use the Adobe Creative Suite (Photoshop, Flash, After Effects, etc), with knowledge of the languages Unity3D, Unreal and Swift.

IT and Big Data

Alongside the need for straightforward IT support in businesses, are roles that cover the creation and maintenance of databases, plus the analysis of data. In this category knowledge of SQL Server is a must, Microsoft software, and Oracle EBS. Understanding of statistics tools R or SAS are needed for data analysis.

Digital marketing

Digital marketing is the single biggest priority area in business services across London. It includes everything from content creation, search engine optimisation, advertising, community management, email marketing – the list really does go on. There is an opportunity for the public relations industry to help plug many of the digital marketing gaps here, but also a realisation that with growth across online advertising and e-commerce roles, public relations may not be a suitable ‘umbrella’ discipline to futureproof businesses in London.

Lights, camera, action!

Jobs in film production are still the largest sub-sector in all film related employment and visual effects is a significant part of roles in London. A number of roles in these areas have to be filled by overseas work according to the Migration Advisory Committee, so the Mayor’s apprenticeship programme is aimed to plug this gap.

If you are currently looking for an entry-level digital role in London, then I encourage you to read the report to discover exactly the types of knowledge and skills that will be expected from you. For example, computer science degrees are still more naturally aligned to roles in the IT sector.

As I read this report, it’s clear that the public relations industry has a need to clearly outline its career journey and look at skills being asked for across other digital industries; such as video production, data analysts, and broader areas of digital marketing.

I fully support the Mayor’s Digital Talent Programme, especially as we’re now living in an age where rigid academic structures struggle to keep up with the pace of digital innovation – leaving real-world ‘hands on’ experience as a priority.

Image courtesy of flickr user Michael Coghlan

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Posted in Digital and Tech, Diversity, Public Relations

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