• Image courtesy of wikimedia Clear communication in the regulated financial industry

    By Rob Ettridge, client services director and co-founder of Red Lorry Yellow Lorry. Clear customer communications are particularly vital in the financial industry. Financial decisions are as important as any we ever make. People make life-changing choices based on material that they might not understand – or that they might not even have read. With this importance comes regulatory scrutiny. In July 2006,

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  • Image courtesy of Ben Terrett Why the Co-op has had a retro rebrand

    Yesterday I went into my local Co-operative store in West London and stopped in my tracks. Facing me was a tote bag with the Co-op‘s new brand. Or to be accurate, their old brand. It brought back memories of my Grandma’s house with her never-ending biscuit supply, and the price stickers on my childhood game of playing shop. Their new logo

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