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Understanding, knowledge and problem solving 

Earlier this month I blogged about the importance of speaking to customers and service users (Get out and listen). I am still doing that and finding it one of the most useful things I have done. But there has been

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Posted in All, CIPR, CPD, Editor's Picks, Public Relations Tagged with: ,

Preparing for #Brexit

Image courtesy of publicdomainpictures.net

Jo-ann Robertson and I have been working on a project at Ketchum to help organisations get ready for Brexit. We’ve launched it today as the UK Government triggered the process. Are you ready for Brexit? Writing in PRWeek today Ketchum

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Uber’s Very Bad Horrible String of Events

Image courtesy of flickr user Daniel Voyager

Uber is en route to a massive IPO. As the company gets closer to its destination, its once 5-star rating is rapidly diminishing. As a result, the company’s president, Jeff Jones, opened the Uber door and jumped out after only

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Posted in All, Digital and Tech, Diversity, Featured, Marketing, Public Affairs, Public Relations, Social Media Tagged with: , , , , , ,

The importance of planning and other lessons from AHCM

In the week that we heard the current task facing the NHS was rated as mission impossible by a new report, it was reassuring to see the positive impact that good communications can have during increasingly challenging times. By Ross

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Posted in All, Editor's Picks, Internal Comms, Public Relations

Politicians will intervene – just learn to know when

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Politicians have a habit of making negative comments about organisations or making policy changes that impact on them. These interventions inflict reputational and operational damage. But if you understand what causes politicians to intervene then you can avoid both of

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Advertise with us

Why advertise with Influence? Raise your profile in the PR sector by targeting the widest possible audience of individual public relations professionals Align your brand with the Chartered Institute of Public Relations, the largest and most respected organisation for PR

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About Influence

Influence is powered by the Chartered Institute of Public Relations (CIPR) and aims to consolidate all the best blogs about communications from across the web via one easy-to-consume website. Influence couldn’t exist without its contributors – who we’d like to

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How to protect your brand if you believe your company to be insolvent

The prospect of insolvency isn’t something any business owner ever wants to encounter, but sadly it’s one that cannot be ignored. Should you believe your business to be facing insolvency, ignoring your problems is only going to make them worse,

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Your guide to creating Christmas comms

Are you starting to think about Christmas? This is the time of year when plans are created to think through how to mark it. People inevitably look to internal comms departments to pave the way through the festive season, and

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Top tips to ACE your award entry

With just four days until the #insidestory awards early deadline of midnight Friday 20 November, or 11 days until the late entry deadline of 6pm on Friday 27 November, we’ve put together some top tips for getting the best from

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